Alpenhof - Zermatt

ex. Alpenhof Hotel

Matterstrasse 43, Zermatt, Switzerland, 3920show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  93 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Switzerland

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Overview

Alpenhof Hotel is a charming 4-star property featuring modern rooms in a shopping area of Zermatt. The hotel opened its doors in 1983 and was remodeled in 2007.

The venue is 17 km away from Park. The property is set a 10-minute stroll from Zermatt center.

Alpenhof Hotel offers a spectacular view to its guests.

Zermatt railway train station lies within a 10-minute walk. The property is located within a 90 km distance of Lugano airport.

Rooms

The hotel offers 62 rooms. They are fitted with heating, a laptop-size safe, coffee/tea makers, a dressing room and a work desk. Some rooms overlook the mountain. The rooms also feature oak-wood floor and wooden furnishing.

Eat & Drink

A complimentary breakfast is served every morning. The traditional lobby bar offers a terrace and an open fireplace. Guests can dine at Buffet Bar Sunnegga and La Barrique located within a 5-minute walk of the property.

Services

Aside from a designated area for smoking, a safe deposit box and a barber shop, guests can make use of laundry, housekeeping and room service.

Relax

Leisure facilities, such as a sunbathing terrace, an indoor swimming pool and a library, are provided on site. Sport facilities include snowboarding, snow skiing and hiking.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2007.  Number of floors:   4.  Number of rooms:   60.

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Facilities
Wi-Fi
Parking
Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Cafe

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Surfing
  • Diving
  • Sailing
  • Pedal boating
  • Ski school
  • Snowboarding
  • Hiking
  • Horseback riding
  • Tennis court
  • Badminton
  • Basketball
  • Golf course
  • Darts
  • Table tennis
  • Squash
  • Archery
  • Aerobics

Services

  • Free shuttle service
  • Room service
  • Housekeeping
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Doctor on call
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Full board
  • Continental breakfast
  • Restaurant
  • Cafe
  • Bar/ Lounge area
  • Gluten-free meals
  • Brunch
  • Lunch
  • Dinner
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Casino
  • Sun terrace
  • Garden area
  • Bungalows
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • Mountain view
  • Countryside view
  • Landscape view

Room features

  • Air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Towels
  • Bathrobe
  • Slippers
  • Free toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Self-catering

  • Kitchenette
  • Electric kettle

Bedroom

  • Down/Feather pillows

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Direct dial telephone
  • Plug adaptor
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Good to know
Check-infrom 15:00-23:00FREECheck-out07:00-11:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Mountaineers' cemeteryMountaineers' cemetery1700 ft
Zermatt railway stationZermatt railway station700 ft
Matterhorn MuseumMatterhorn Museum1700 ft
Matterhorn Golf clubMatterhorn Golf club700 ft
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Fuchs Bistro and BakeryFuchs Bistro and Bakery400 ftGetwingstrasse 24
La GinabelleLa Ginabelle400 ftVispastrasse 52
Snowboat, The Zermatt Yacht ClubSnowboat, The Zermatt Yacht Club700 ftVispastrasse 20
Walliserstube ZermattWalliserstube Zermatt700 ftGryfelblatte 2
Lanna ThaiLanna Thai600 ftbahnhoffstrasse
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Matterhorn glacier paradiseMatterhorn glacier paradise3700 ft
Zermatt - FuriZermatt - Furi3700 ft
Matterhorn ExpressMatterhorn Express3700 ft
Furi - RiffelbergFuri - Riffelberg1.7 mi
Furi - Trockener StegFuri - Trockener Steg1.7 mi
Riffelberg - GifthittliRiffelberg - Gifthittli2.0 mi
SchwarzseeSchwarzsee2.9 mi
Ski Lift Zermatt - FuriSki Lift Zermatt - Furi3700 ft
Klein MatterhornKlein Matterhorn5.9 mi Switzerland
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Getting around
Airports
Sion (SIR)24.5 mi
Lugano (LUG)55.7 mi
Train
Zermatt railway station1000 ft
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Reviews
8.0
FabulousBased on  93  reviews

Rating by category:

9.3
Location
9.4
Rooms
8.8
Service
  • 1.8
    Guest rating

    Great staff, outstanding management. Very good restaurant.

    The AC uit was a bit wonky.

  • 10.0
    Exclusive

    The staff were very helpful. And they upgraded me from a single room to a much larger room. The location is nice too. Not far from the station and you have a wonderful view of the Matterhorn from the balcony.

  • 10.0
    Exclusive

    We were met at the train station and brought to the hotel, nice service; quick check in , spacious swift lift , fabulous sights and mountain stream justvin front of the entrance; balcony, generous and varied breakfast

  • 5.4
    Guest rating

    Hotel is relatively well located, close to the city and close to the Motterhorn Paradise lifts. But, the city is very small anyway. Rooms are big.

    Staff did not inform the facilities and closing times, so we went to the sauna and we got locked inside that area, once our card did not work to open it and leave - which is absurd and very dangerous. Luckily I had my cellphone and could call the staff to release us. Bed is very hard, not appropriate for a day where you walk a lot and just want a comfortable one.

  • 9.6
    Exclusive

    Excellent Staff and helpful Perfect Location Relaxing

  • 10.0
    Exclusive

    Well-run hotel, efficient friendly staff, nicely funished room, with good pool and spa facilities

  • 10.0
    Exclusive

    Friendly welcome, nice relaxing environment, good food.

  • 8.8
    Superb

    clean and comfotable rooms staff friendliness outside jacuzzi spa breakfast

    sofas in the lobby very cosy but not comfortable

  • 6.6
    Good

    Good quality accommodation with good food and service. Location slightly away from the centre but quiet and with a reasonable outlook

    The layout of the room was quite strange and did not really work well

  • 8.2
    Fabulous

    a comfortable and eficient hotel, with very good services.

    I did not realise my room would be in the attic with only two skylight windows. This did not matter for one night, except that it was very warm and apparently had no ventilation, making sleep impossible. Eventually I found I could open the skylights and this improved the situation, but I was very tired the following morning. It was not apparent the room was of this type when I booked. This spoilt the visit to an otherwise very good hotel.

  • 8.2
    Fabulous

    The room was cleverly designed to look spacious, and it is in cheerful colours. The food was very good - glad we went for the half board - truely value for money. We love the spa but it took some getting used to to be naked amongst strangers of opposite sex.

    The chambermaid just opened our bedroom door immediately after knocking, and popped her head in to ask if we want our beds to be made ready. Fortunately,I was not naked - so, we learned that we have to put up the Do Not Disturb sign whenever we are in our room. The bed and pillows are too soft.

  • 7.0
    Very good

    - Friendly staff - warm - Good Location for skiers as it is opposite to the ski lift - Good breakfast

    - only 1 lift. - Luggage transfer to room is chargeable ! - Not within 4 stars standard.

  • 8.2
    Fabulous

    Excellent staff with good service Nice room with good view Near train station and cable car stations

  • 7.0
    Very good

    Nice Wellness Area

    Breakfast could be better quality Food and cleaner. Breakfast Buffet and Wellness closed earlier than announced.

  • 7.0
    Very good

    Hot tub, piano bar

    Staff service and set up of breakfast not too customer friendly. Toilet in bedroom very poor separation and sound proof from main room

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Highlights
8
FabulousBased on  93 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Switzerland

Use Badge
Good to know
Check-infrom 15:00-23:00FREECheck-out07:00-11:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Sion (SIR)24.5 mi
Lugano (LUG)55.7 mi
Train
Zermatt railway station1000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Cities nearby